30 TO 90-Day Refrigerator Inspection & Repair
Warranty Terms

1. Warranty Period

The repair work and workmanship are guaranteed for 30 to 90 days from the completion date, categorized by the type of work:

• 30 Days: Clearing clogged drain systems, replacing door seals, replacing thermostats/temperature sensors, and basic electrical repairs.

• 90 Days: Mainboard replacement, refrigerant system work (leak patching/recharging), cooling fan motor replacement, and compressor replacement.

2. Scope of Coverage

• If the same issue reoccurs within the warranty period and is proven to be caused by the technician's error or poor workmanship, the company will inspect and repair it free of charge.

• The maximum liability is limited to the actual amount paid by the customer for the repair service, or the damage value as assessed by the company, whichever is lower.

• The warranty strictly covers the specific repair work and spare parts installed by the company's technicians during that service session.

• Spare Parts Warranty:

  • Replaced parts are warranted exclusively according to the manufacturer’s terms and conditions.

  • The repair warranty does not cover spare part failures that fall outside the manufacturer's warranty conditions.

3. How to Claim Your Warranty

• Report the issue via QuickTo's official channels or customer service (LINE: @QuickTo).

• Specify the problem and attach supporting evidence (photos/videos) for inspection.

• Wait for our technician team to assess the cause of the damage.

• If the issue falls under the warranty conditions, our team will proceed with appropriate repairs.

• Important Note: Any repairs or modifications must be pre-approved by QuickTo. If the customer performs self-repairs or hires an external technician not assigned by QuickTo, the warranty will immediately become void.

4. Warranty Exclusions

The repair warranty does not cover the following:

• Natural disasters (storms, fires, floods, earthquakes, landslides), power surges, abnormal extreme temperatures, accidents, unsuitable environments, or external factors beyond the service provider's control.

• Building structural changes, renovations, or vibrations from construction work.

• Damage caused by animals, plant growth, or environments unsuitable for the machine's operation.

• Normal wear and tear or cosmetic changes, such as fading, surface deterioration, or moldy rubber door seals.

• Damage resulting from misuse or failure to follow usage/maintenance instructions, such as: placing extremely hot items directly into the fridge, using sharp objects to pry ice in the freezer, or overstuffing the compartments to the point of blocking cooling air vents.

• Issues with parts or conditions that were not inspected or repaired during the initial service (e.g., repairing the cooling fan, but the compressor fails the next day due to normal aging).

• Modifications, repairs, or part replacements made without authorization from the service provider, or performed by a third party other than QuickTo — this will immediately void the warranty.

• Damage caused by a third party unrelated to the company’s services.

5. Additional Charges

• Parking fees or additional charges may apply if the service location is difficult to access (e.g., very narrow walkways, long distances, requiring boat access, etc.).

• The company reserves the right to refuse service if the area cannot be accessed safely.

6. Additional Terms

• Claiming the warranty does not reset or extend the original warranty period.

• If an inspection reveals that the issue is unrelated to our service or the parts we replaced, the customer will be entirely responsible for all repair and travel costs.

• We strongly recommend reporting any issues immediately upon discovery to prevent further damage.

• To send information, please contact LINE: @QuickTo